Last updated: July 31, 2026
Summary
Pass Florida is free to download and includes a free diagnostic and a limited amount of free practice so you can evaluate the product before paying. Because of that free tier, and because full access is delivered immediately and in full at the moment of purchase, all sales are final and we do not offer refunds on request, except where a refund is required by law or granted by the payment provider that processed your purchase.
Try Before You Buy
We would rather you decide before paying than ask for your money back afterwards. Every account gets the following at no cost, with no payment details required:
- A free diagnostic to see where you stand.
- A set of free practice questions.
- Free study guide topics.
- Free flashcards.
We recommend using the free tier before purchasing. If the app is not a fit for how you study, you will know before you pay.
What the Purchase Includes
Full access is a single one-time purchase of $39.99. There is no subscription and no recurring billing. Nothing renews, so there is nothing to cancel. The price shown at checkout is the total amount charged, inclusive of any applicable tax.
Access is granted to your signed-in account and works on both the web app and the mobile app. Buying on one platform unlocks the other.
Purchases Made on the Web
Web purchases are processed by Paddle.com Market Ltd, which acts as the merchant of record and reseller for those orders. Paddle handles payment, tax, invoicing, and billing support, and Paddle appears as the seller on your receipt and card statement.
Because Paddle is the merchant of record, refunds for web purchases are administered by Paddle under its own buyer terms. Paddle may issue a refund where it is required to do so by applicable consumer law, or at its discretion in cases such as duplicate charges, unauthorized transactions, or a failure to deliver the product. Our policy is that purchases are final, but that policy does not override any refund right you have by law or any decision Paddle makes as merchant of record.
For a billing question or refund request on a web purchase, contact us first at our contact page so we can try to resolve the problem directly.
Purchases Made in the Mobile App
In-app purchases made through the Apple App Store or Google Play Store are processed by Apple or Google, not by us. We cannot issue, approve, or deny a refund for a store purchase.
Refund requests, chargebacks, and purchase disputes for in-app purchases must be made through the store where the purchase happened, and are subject to that store’s terms and refund rules. Apple and Google may grant refunds at their own discretion regardless of this policy.
Access After a Refund
If a purchase is refunded or charged back by Paddle, Apple, or Google, the paid access granted by that purchase is removed from the associated account. Your free tier access remains.
If Something Is Not Working
If you paid and did not receive access, or the app is not working as described, contact us before requesting a refund. Missing access after a successful payment is usually a fulfillment issue we can fix quickly, and we would rather fix it than see you lose access. See Support for common issues, or use our contact page to reach us.
Changes to This Policy
We may update this policy. The version in effect at the time of your purchase is the one that applies to that purchase. Related terms are in our Terms of Use and Privacy Policy.